Privacy Policy
We collect only the information necessary to provide and improve our courses, respond to inquiries, and ensure platform security. This policy explains what we collect, how we use it, how long we retain it, and the choices you have.
Data We Collect
- Identity and contact details: name, email, and phone (if provided during onboarding).
- Learning preferences and course selections to tailor your experience.
- Technical data: device type, browser, language, and approximate location derived from IP for security and analytics.
- Support communications: messages you send via forms or email for assistance and compliance.
- Billing metadata processed by payment providers (we do not store full card numbers).
We do not sell personal data. Limited sharing occurs with vetted processors strictly to deliver our services.
How We Use Data
- Process inquiries and enrollments.
- Improve curriculum and website performance.
- Personalize content and communications.
- Prevent fraud, secure accounts, and detect abuse.
- Comply with legal and safety obligations.
Lawful Bases
- Contract: to provide courses and manage your account.
- Consent: for optional communications and certain analytics.
- Legitimate interests: service improvement and security, balanced against your rights.
- Legal obligation: record-keeping and required disclosures.
Retention
We keep records only as long as necessary for the purposes described below. You can estimate timelines using the calculator on this page. Typical examples:
- Account data: retained while active and up to 24 months after inactivity.
- Support tickets: 12–24 months for quality and compliance.
- Analytics: 3–13 months depending on consent and jurisdiction.
- Billing records: 6–84 months as required by tax and accounting law.
Security
We employ encryption in transit (TLS), strict access controls, audit logging, and least-privilege principles. We regularly review vendors, rotate credentials, and monitor for anomalies.
International Transfers
Where data moves across borders, we use appropriate safeguards such as Standard Contractual Clauses and data minimization.
Your Rights
- Access: request a copy of your data.
- Rectification: correct inaccurate data.
- Erasure: request deletion where applicable.
- Restriction and objection: limit or object to certain processing.
- Portability: receive your data in a structured format.
- Withdraw consent at any time without affecting prior processing.
Children
Our services are not directed to children under 13 (or relevant age in your jurisdiction). We do not knowingly collect such data.
Changes
We may update this policy to reflect operational, legal, or regulatory changes. Material updates will be announced within the product.
Contact
If you have questions or requests, email [email protected] or call +1 (646) 521-8394. For data requests, use the form below to streamline verification.
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